What We Collect and Why We Collect It
When you open an account with us, we collect your name, contact details, and the payment identifiers tied to your JazzCash, Easypaisa, or Raast wallet. This lets us verify your identity, process deposits and withdrawals, and keep your account secure. We also log device type, IP
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address, and session timestamps — standard signals we use to detect unusual access and protect your wallet balance. We do not sell your personal data to third parties. Payment transaction records are retained as required by applicable financial compliance rules; account activity logs are kept for
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a period consistent with our operational and legal obligations. Where local law in Pakistan governs data handling, we follow those requirements. Access to your data is restricted to staff who need it to operate your account or respond to your support requests. Any third-party service providers
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we work with — such as payment processors — are bound by data-handling agreements that limit how they use your information.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.